Privacy Policy
Last Updated: 03 July 2026
Welcome to Saarthi Mart (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you use our website, mobile application, or any services provided by Saarthi Mart.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Delivery Address
- City, State & PIN Code
- GST Number (if applicable)
Account Information
- Username
- Password (stored securely in encrypted form)
Order Information
- Products Ordered
- Quantity
- Order Value
- Payment Method
- Transaction History
Payment Information
Online payments are processed through secure third-party payment gateways. Saarthi Mart does not store your debit card, credit card, UPI PIN, or banking passwords.
Device Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Verify customer identity.
- Manage your account.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our products and services.
- Detect fraud and unauthorized activities.
- Send promotional offers (only where permitted).
- Comply with legal obligations.
3. Cookies
Our website uses cookies to:
- Improve website performance
- Remember your preferences
- Keep you logged in
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
4. Sharing of Information
We do not sell your personal information.
Your information may be shared only with:
- Delivery Partners
- Payment Gateway Providers
- Technology Service Providers
- Customer Support Teams
- Government Authorities (where required by law)
All such parties are expected to protect your information appropriately.
5. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against:
- Unauthorized Access
- Data Theft
- Data Loss
- Misuse
- Alteration
While we strive to use commercially acceptable means to protect your information, no internet transmission or electronic storage is completely secure.
6. Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Maintain business records
- Resolve disputes
- Comply with legal and tax obligations
7. Your Rights
You have the right to:
- Access your personal information.
- Correct inaccurate information.
- Update your profile.
- Request deletion of your account (subject to applicable legal requirements).
- Opt out of promotional communications.
8. Children’s Privacy
Our services are intended for users who are legally permitted to enter into transactions. We do not knowingly collect personal information from children without appropriate authorization.
9. Third-Party Services
Our website may contain links or integrations with third-party services including:
- Payment Gateways
- Logistics Providers
- Social Media Platforms
- Analytics Services
These services have their own privacy policies, and Saarthi Mart is not responsible for their independent practices.
10. Marketing Communication
With your consent, we may send:
- Promotional Offers
- Discount Coupons
- New Product Updates
- Festival Offers
- Service Announcements
You can unsubscribe from marketing communications at any time.
11. Changes to this Privacy Policy
Saarthi Mart reserves the right to modify this Privacy Policy at any time.
Any updates will be published on this page along with the revised “Last Updated” date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Saarthi Mart
Email: support@saarthimart.com
Website: www.saarthimart.com
Customer Support: +91-9644442224
Business Hours:
Monday to Saturday
10:00 AM – 7:00 PM
Consent
By using Saarthi Mart’s website, mobile application, or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.